Answers on pricing, scheduling, what we take, and how we handle donations, documentation and difficult jobs.
The short version: free on-site quotes with the price confirmed before we load, same-day service in most cases, no charge for stairs or carries, and we take everything except household hazardous waste.
Usually, yes. Most jobs booked before early afternoon are completed the same day. Call or text 323-547-5879 and we will tell you honestly whether we can make it today rather than booking you in and disappointing you later.
Not necessarily. Plenty of jobs — storage units, rental turnovers, out-of-state property owners — are done with authorisation and access details alone. We send before-and-after photos and written confirmation when we are finished.
No. We carry from wherever it sits — upstairs bedroom, back yard, side alley, third-floor walk-up. There is no charge for stairs or distance.
A single item takes fifteen to thirty minutes. A garage cleanout is typically ninety minutes to three hours. A full house is a day, sometimes two. We give you a realistic window when we quote rather than an optimistic one.
Los Angeles County, Orange County and San Diego County, covering everywhere from Santa Clarita down to San Clemente and across to Poway and El Cajon.
Yes. We are fully licensed and insured, and we can issue a certificate of insurance naming a building owner, HOA or property manager as additional insured — which most commercial buildings require before releasing a loading dock.
Paint, solvents, motor oil, pesticides, pool chemicals, propane tanks, car batteries, asbestos, medical waste and ammunition. That is genuinely the entire list — these are hazardous waste categories that cannot legally travel in a standard truck. Everything else is fair game.
All three counties we serve run free household hazardous waste drop-off centres for residents. LA County has permanent SAFE centres and mobile collection events, Orange County runs four permanent centres, and San Diego County has drop-off facilities plus scheduled events. We will tell you the nearest one when we quote.
Yes. Appliances with sealed refrigerant systems go to certified recyclers that recover refrigerant properly, and electronics go to California-approved e-waste facilities. Both are legally required and both are things we handle as standard.
Anything reusable goes to donation first — we work with Goodwill Southern California, Salvation Army, Habitat for Humanity ReStore and local shelters. Metal, e-waste, mattresses, green waste and construction debris each go to their own recycling or processing stream. Only what genuinely cannot be reused or recycled goes to landfill.
Yes. Full-house clear-outs are routine — they are typically multi-truck jobs quoted after a walk-through, which can be done in person or by video call.
Yes, that is our default. Anything clean, structurally sound and free of pest exposure goes to a partner charity, and we can email you an itemised donation receipt for your records.
Yes, on request and at no extra charge. We are asked for this regularly on hoarding jobs, estate clear-outs and occupied real estate listings, and there is nothing unusual about it.
Yes. Donation receipts from receiving charities, before-and-after photo sets, itemised removal lists, certificates of insurance, C&D diversion weight tickets and certificates of data destruction are all available. Ask when booking.
It is set aside for you, every time. Our crews are trained to flag anything that looks personal, documentary or valuable rather than assume it is trash — we have found cash, jewellery and bonds in furniture more than once.
My mother had let things get out of hand and I was dreading the whole process. They came in an unmarked truck, never made a single comment, and asked before removing anything that was not obviously rubbish. Took four days and they never once rushed her.
I called about one old fridge and they told me my utility would collect it free and pay me for it. They talked themselves out of a job. When I needed a full garage cleared two months later I did not call anyone else.
Six-person spa behind a narrow side gate. Two other companies looked at it and passed. These guys drained it, cut it into sections and had the patio swept by 4pm. The price they quoted on arrival was the price I paid.
Free on-site quote. You only pay if you say go.
